It is no coincidence that the first place that Columbus set up a colony in the New World was in the Dominican Republic. His instincts told him that something better lied outside the Old World. Just as the Dominican Republic was the spring board for colonization it is now a major driver for nearshore contact center operations. It's time to leave your Old World of traditional contact centers and take a trip to the New World, the DR. Unlike Columbus you can have certainty of what you will find, all you need to get started is already established. The future of doing business is here, where you will find a wealth of resources - the first Network Access Point (NAP) in all of Latin America; the strongest telecommunications infrastructure in the Caribbean; and our most precious resource, human capital. In the DR you will find an abudance of educated bilingual speakers whose work ethic is unparalleled in other Latin American countries. We are a service oriented people that take the time to care for your customers as if they were our own.   INFOTEP contract signed         PUCMM contract signed         CEI-RD Cooperation         ATA Affiliation & Support           Featured Services   Agent Skills Training. 2 weeks (80 hours) of enhanced customer service and sales skills training.